FAQ

HOW MUCH DOES COMMISSION ARTWORK COST?

Custom artwork is my most premium service, but the cost depends largely on size and complexity. Some of my pieces include detail work that takes hours upon hours to complete. So, in short, it depends on your vision for your piece.

I ask for a nonrefundable 1/2 payment before I begin, this is mainly to cover supplies and to act as a security deposit for the piece. The rest (including shipping and framing) is due upon completion and your review.

 

HOW IS IT SHIPPED?

All original works on canvas are shipped flatin the cardboard. International deliveries for bigger sizes are very expensive to ship flat so you have the option of having it sent in a tube if you prefer. With every commissioned piece, I get an estimate from the shipper, so you’ll know all the costs up-front.

 

HOW QUICKLY CAN YOU MAKE MY CUSTOM PIECE?

The average time for the creation of a commission is 1-4 months from contract signing.

 

WHO OWNS THE RIGHTS TO THE FINISHED PIECE?

The legal answer is basically me, the artist. When an artist creates a work, even a commissioned one, they retain the copyright.

 

CAN I GIVE YOU A PHOTO OF EXACTLY WHAT I WANT?

Speaking of copyrights… I’m assuming you want to commission a piece from me because you like my artistic style (gee thanks!) so it’s safe to expect me to bring that creativity and style to any piece I create. I’m not a copy machine and I will not replicate another artist’s work (but if you have a work you like, can communicate why you like it and you are open to having it interpreted with my own flair please don’t be afraid to send that along. There is nothing I want more than to make your art dreams come true.

The same goes for my own pieces. I won’t recreate a work I’ve already made and sold. The goal of a commission piece is for us to work together and make something that is uniquely and wonderfully just for you and you alone. Creating a duplicate of past work defeats that purpose.

 

CAN I RETURN MY CUSTOM PIECE FOR A REFUND?

I have never once had this happen. With all the communication during the commission process, there are plenty of opportunities to pipe up if you feel like a piece is heading in the wrong direction. So talk to me! Tell me if you really had your heart set on more blue or something. If it’s within my power I will try to make it work for you.

 

But basically, the answer is no. When a custom piece leaves my studio it’s officially yours. I work very hard to make sure you are not only happy but ecstatic with your new artwork and the best way to do that is open communication.

FAQ/TERMS AND CONDITIONS

ORIGINAL ARTWORKS

All original artworks are painted by Robert Zietara. Materials used are oil on stretched canvas. Note that some originals will also be sold as fine art prints. All reproduction and copyright is owned by artist. Shipping is not included in the price of the original artworks.

 

FINE ART PRINTS

Artist is offering hand-signed giclée prints of his original oil paintings. The entire production process takes place in artist studio in Norway. Each print is created on acid free papers (Hähnehule Fine Art paper 308g/m2 or on Canon Artistic Satin Canvas 350g/m2) using archival inks to guarantee that they last a lifetime without fading or loss of color.Shipping is not included in the price of the fine art prints.

 

PAYMENT

All products are priced in USD. If you wish to know the price in another currency or if you want to know the exact price for shipping, please contact us at foshe.art.studio@gmail.com and we will get back to you as soon as possible.

 

SHIPPING

We offer worldwide shipping to your home/office address within 2 days of purchase.

All original artworks are carefully wrapped and placed in a secure card box and you will also receive a tracking number. Prints will be shipped in a tube unframed.

 

RETURNS AND REFUNDS

If you wish to return a product you can contact us within 14 days after receiving your package. Please note that we do not pay for any additional fees (such as packaging materials and shipping costs etc.) and that you are responsible for delivering the package back to us in a secure way. As soon as we have cleared that the product/products are in perfect condition we will transfer your money back as soon as possible.

If your product/products appears to be broken or damaged in any way upon arrival and you wish to make a complaint, contact us as soon as possible with details, pictures and any additional information that we might need and we will get back to you as soon as possible.

 

GENERAL TERMS AND CONDITIONS

It is very important for us that you feel completely safe when purchasing products or contacting us at Foshe Art Studio. Therefore, we handle all sensitive information, such as personal information etc., according to current GDPR regulations.

Please note that colors, shades and textures might appear different in photos than in real life. Our artwork is professionally photographed and we try to show our artwork as true to the originals as possible, but depending on what contrast, color settings and brightness you may have on your screen the photographs can vary from the original painting. If you wish to see more photos of a particular painting or if you have any questions, please contact us at foshe.art.studio@gmail.comand we will help you in any way that we can.

We reserve us the right to change the contents of terms and conditions and any typos that might occur on this website. All prices and availability will be updated regularly but stock/supply might not always be correct.

 

All content on this site is copyrighted and reproduction of any way is forbidden.